FAQs
How should I care for my jewellery?
Keep your jewellery looking new by storing it in a dry box, wiping it after use, and avoiding contact with chemicals. Though waterproof, it’s best to remove it before swimming or bathing.
Can I wear the jewellery daily?
Absolutely! Our jewellery is designed for everyday comfort and style. It’s lightweight, skin-friendly, and perfect for daily wear—whether you're at work, out with friends, or just running errands.
Do you offer returns or exchanges?
Yes, we accept returns or exchanges only in cases of wrong, damage, missing items, or quality issues. To be eligible, please inform us within 2 days of delivery via Instagram or WhatsApp, along with a 360° unboxing video as proof.
How long will my order take to arrive?
Orders are typically delivered within 3–7 business days, depending on your location. You’ll receive tracking details once your order is shipped.
Note: During festive seasons or sale periods, delivery may take a little longer due to high order volumes.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via SMS or email. You can use it to check the real-time status of your delivery anytime. If you face any issues, feel free to reach out to us on Instagram or WhatsApp for quick help.
What if I receive a damaged or wrong item?
We're really sorry if that happens! Please contact us on Instagram or WhatsApp within 2 days of delivery with a 360° unboxing video as proof. We’ll quickly review the issue and arrange a replacement or refund as needed.
Can I modify or cancel my order after placing it?
Once an order is placed, it is sent for quick processing—so modifications or cancellations are not guaranteed. However, if you reach out to us quickly after placing the order via Instagram or WhatsApp, we’ll do our best to help before it ship